Replacement Phone from Cingular
Monday, February 26th, 2007
Well I have an update to the issues that my wife and I have been having with our LG C2000 phones (you can see my original post on this here - Socking it to Cingular and LG).
Last night I tried having a conversation with the second replacement C2000 phone that I had gotten from Cingular. It was terrible. This phone was the worst out of all 3. After getting off the phone I called up Cingular again.
I got a girl in their call center in Phoenix, AZ who wanted to “troubleshoot” the phone. This pissed me off since neither of the two previous people I had worked with wanted to “troubleshoot” anything. I proceeded to ask for a supervisor.
Once I had the supervisor on the line I proceeded to explain to her that this was the second replacement that both my wife and I had received in a week and that these phones where worse then our original. I told here that not only had they not fixed the original problem that I was having (not being able to hear people on the phone) that they were actually adding issues (fading in and out and static).
I am pissed off.