Cancelled My Napster Service

Well after getting my free MP3 player and having the Napster 2 go service I have cancelled my account. Although I liked being able to listen to whatever album I wanted to without having to “pay for it” the fact that I needed to continue the monthly service just wasn’t worth it.

So instead of paying the monthly fee I have signed up with BMG music and have already gotten 6 CD’s for $20 (shipping fees). The funny thing is that the CD’s that I order are the ones that I had downloaded from Napster.

On, and the 512mb MP3 player – it was pretty weak. It only held about 5 albums and did not have any other functions like FM radio or voice record (my Sansa has that and more). I ended up selling it on Craig’s List for $40 list. Not bad since I technically paid $45 for it and got the Napster service along with it.

Finally, cancelling was no where near as bad as I thought it was going to be. I had called 2 weeks ago and the automated message said it would be 20-40 minutes to reach someone. I had called on a Monday early in the morning that time.

Today (Friday) I called about 11:30 CST and the message said less then 10 minutes. It went through a little 1 minute message and then connected me to a customer service person. I got the standard “we will give you a free month” but I declined. I got a cancellation number from the person and my account will be active until the end of this billing cycle.

The cool thing I have to say about cancelling is that I actually got a confirmation email from they saying that my account had been cancelled. I really appreciated that as sometimes you don’t know if they really cancel your account or not.

My experience overall was good so I would say that if I was in the market for a subscription service again that I would strongly consider Napster again.

Now I off to activate my 2 free months of the Best Buy music store that I got with my MP3 player.